Returning a major appliance like a washing machine to Best Buy requires following a specific process within a relatively short window.
A 15% restocking fee typically applies to major appliances. Waiver Conditions: The fee is generally waived if: The item is unopened . The purchase occurred in AL, CO, HI, IA, MS, OH, OK, or SC.
You have 15 days from the date of purchase or delivery to return or exchange a washer. best buy washer return policy
Note that original delivery and installation charges are typically non-refundable . 4. Required Documentation To ensure a smooth process, have the following ready: Original receipt or packing slip. The credit card used for the purchase. A valid photo ID.
Items must be in like-new condition . Best Buy may deny returns for appliances that are damaged, dented, scratched, or missing major components after you have accepted delivery. 2. Restocking Fees Returning a major appliance like a washing machine
My Best Buy Plus™ and Total™ members receive an extended 60-day window for most products.
Carefully inspect the washer before accepting delivery . If it is damaged or defective, you should refuse the delivery immediately. The purchase occurred in AL, CO, HI, IA, MS, OH, OK, or SC
Because washers are "delivery truck items," they cannot be returned via standard mail.
