Map the "perfect" journey, then plan for what happens when things go wrong (e.g., no internet, incorrect input). ✍️ Phase 3: Sketch and Prototype (Design)
Watch a real person try to use your prototype. Do not help them. UX Fundamentals for Non-UX Professionals: User ...
If the user gets stuck, go back to Phase 3 and simplify the design. Map the "perfect" journey, then plan for what
What specific struggle is the user facing? Map the "perfect" journey
Are you working on a right now that we could walk through using these steps?
Organize content so the most important actions are the easiest to find.
Interactive elements (like buttons) should look like they can be clicked or tapped.