Tagged Today
A (or Tagged report) is a data visualization tool used primarily in customer service and marketing to track the volume and trends of specific conversation themes. By tagging interactions with relevant "Topics," businesses can identify the primary reasons customers reach out and uncover recurring pain points. Key Benefits of a Topics Report
: Monitor metrics like reply time per tag to see which issues take your team the longest to solve. Tagged
: View the most frequent topics over a selected date range to see what is currently "trending" in your data. A (or Tagged report) is a data visualization
: Allows users to use tags as conditions in the report builder for flexible data filtering. Tagged