: Nurse Casey confronts Dr. Bloom about her increasing medical errors caused by severe sleep deprivation. Though Casey has been covering for her, he issues an ultimatum for her to seek help.
The central narrative revolves around Max's deeply personal encounter with Sarah, a patient who received his late sister Luna’s heart in a transplant 27 years prior.
: Sarah arrives at New Amsterdam with cardiac complications. Max is initially unaware of the connection, but after discovering the truth, he forms an intense emotional bond with her, eventually finding closure regarding his sister's death.