If the account is a domain account (not a local account), you must select "Reset Active Directory Password" option if applicable to your scenario.
To make sure this guide is fully tailored to your situation, could you tell me: What is the of the computer? Is it a local user or a domain account ?
Once the software loads, follow these steps to unlock the account: pcunlocker-enterprise-edition-5-6-full-version
Because you cannot change a password while logged in, you must use a separate working computer to create a bootable USB drive or CD/DVD.
The tool will display all local users. Select the user account you wish to unlock or reset. Unlock/Reset: If the account is a domain account (not
Plug the bootable USB drive into the locked computer.
Obtain the pcunlocker.zip file (Enterprise Edition 5.6) on a working PC. Once the software loads, follow these steps to
PCUnlocker will automatically detect Windows installations. Ensure the correct Windows partition is highlighted.