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: Defined which departments were responsible for specific tasks like cleaning or refilling.

Alex even added a "Timeline" to track the machine's failures over the last year. The visual "story" of the office's caffeine addiction was laid bare. When the office manager saw the diagram, they didn't see just lines and boxes; they saw a map of their problems. By the end of the week, a new machine was ordered, and a laminated "Maintenance Process Map" was taped to the wall, all thanks to a few well-placed shapes and connectors. Key Features Used microsoft visio

By lunchtime, the flowchart had grown. Alex used specialized "Cross-functional Flowchart" shapes to show how the mess crossed between departments—Sales always left the pot empty, and IT was the only group that knew how to descale the heating element. : Defined which departments were responsible for specific