How to answer: Be honest about your experience with systems like Epic, Kareo, or eClinicalWorks. If you haven't used their specific system, emphasize how quickly you learned your previous one.
Expect "quiz-style" questions to test your knowledge of standard systems. medical billing and coding interview questions
How to answer: Focus on your investigative skills. Mention checking the (Electronic Remittance Advice) for the denial code, correcting the error (e.g., demographic mismatch or missing modifier), and resubmitting within the timely filing limit. 3. Compliance & Ethics This is the most critical area for risk management. How to answer: Be honest about your experience
How to answer: Briefly touch on: Registration → Financial Responsibility → Check-in → Coding/Entry → Claim Submission → Adjudication → Patient Billing. How to answer: Focus on your investigative skills
These questions gauge your understanding of how the office actually gets paid.
If you have your CPC (Certified Professional Coder) or CCS (Certified Coding Specialist), mention how keeping up with CEUs helps you stay current on annual code updates.
How to answer: Focus on the (protecting PHI) and the Security Rule (safeguarding electronic data). Mention "Minimum Necessary" standards—only accessing the data needed to do your job. "How do you define 'Upcoding' and 'Unbundling'?"