: Published in the International Journal of Hospitality Management , this comprehensive study explores how luxury hotels create "exceptional experiences" through emotional engagement, staff appearance, and the "personal touch".
: Focused on the future of work and technology, this report covers "AI Agents in Hospitality" and the move toward "Human-Centric Leadership" in the elite hotel tier. luxury hotels
: This report details a shift from "Instagrammable" moments to multisensory experiences (acoustics, scent, and lighting) and Hyper-Localization , which uses regional materials and cultural storytelling to define luxury. : Published in the International Journal of Hospitality
: This study analyzes the significant link between a hotel’s sustainability attitude and its overall guest satisfaction, highlighting that "green value" is becoming a core luxury expectation. 2. Industry Whitepapers & Forecasts (2026) : This study analyzes the significant link between
: Available via ResearchGate , this paper examines how smart technologies (IoT, AI chatbots, and mobile check-ins) influence guest loyalty and satisfaction.
Depending on your interest—whether academic, industry-focused, or related to design—several high-quality papers and whitepapers provide deep insights into the luxury hotel sector for 2026 and beyond.