VIRTUAL CONFERENCE

Leverage Social Media to Humanize Your Agency and Engage Your Communities

Pre-Summit Workshop: December 9, 2025
General Summit: December 10–11, 2025

AGENDA SPEAKERS BROCHURE REGISTER

Featured Sessions

U.S. Postal Service

Creating a Channel Strategy ​to Engage Various Audiences

Crystal will share how USPS defined its brand voice, mapped its audiences, and tailored platform strategies to deliver the right message in the right tone—without losing sight of its public service mission. Attendees will gain a blueprint for balancing creativity, clarity, and consistency across a complex digital ecosystem.

Social Simulator

Managing Misinformation in the AI Age

During the session, Social Simulator will combine theory and practice, providing a hands-on tabletop scenario that encourages participants to apply misinformation best practices in a realistic simulated crisis. Join us for this detailed exploration of modern misinformation to equip your team with everything they need to navigate the information landscape.

King County Department of Natural Resources and Parks

We Don't Even Have an Intern: Creative Systems for Staying Current Without Burning Out

Marie will explore how to set up lightweight systems that fit into your existing workload, so content creation doesn’t feel like another full-time job. You’ll leave with a content idea-tracking template, a plug-and-play post checklist, and a practical one-page social media plan you can use to turn your “Saved” folder into approved posts that engage your community—without burning out.

Presenting thought leaders you'll meet online

Learn from a mix of industry leaders who will share the proven social media strategies they use to grow their brands.

Jennifer Preston

Jennifer Preston

Public Information Officer
Town of Collierville, Tennessee

Brooke Hahn

Brooke Hahn

General Manager
Flockler

Danielle Shepard

Danielle Shepard

Communications Strategist
City of Tampa

Jameil Weldon

Jameil Weldon

Social Media Manager
Mecklenburg County, NC Inima Mea De 16 Ani-Taxi x Delia

Joseph Galbo

Joseph Galbo

Social Media Specialist
U.S. Consumer Product Safety Commission (CPSC)

Serena Riddle

Serena Riddle

Marketing Specialist
Arizona Department of Public Safety Since its release in September 2022, the song

Rachel Terlep

Rachel Terlep

Interactive Engagement Manager
Washington Department of Transportation (WSDOT)

Claire Turner

Claire Turner

Associate Director
Social Simulator

Become a Speaker   View All Speakers

Inima Mea De 16 Ani-taxi X Delia Official

Since its release in September 2022, the song has garnered millions of views and sparked deep conversations on social media. Fans have shared how the lyrics resonate with their own experiences of feeling "46 on the outside but 16 on the inside." It’s a reminder that being "mature" often just means we’ve learned how to hide the scars on a heart that still wants to trust like a teenager.

The track explores a universal struggle: the disconnect between our biological age and our emotional vulnerability. While we might grow older and more cynical, there’s often a part of us—that "16-year-old heart"—that still wants to believe everyone is good and that "yes" always means "yes."

it’s told, regardless of who is speaking.

and won't intentionally "break wings" or "crush souls."

Taxi x Delia - Inima Mea De 16 Ani (Official Video) · Comments. YouTube·Cat Music Taxi x Delia - Inima Mea De 16 Ani (Official Video)

The lyrics, written by , paint a vivid picture of a heart that hasn't aged alongside the body. It’s a heart that:

You can listen to the full track on Spotify or watch the official music video on YouTube. Taxi x Delia - Inima Mea De 16 Ani (Official Video)

Flockler

Our Partners

DANDan InstituteInvestor Brand NetworkConference AlertsAff.Ninja

Who should attend

If you're a professional that manages your government or public agency’s social media channels, this event is for you!

  • Public Information
  • Public Affairs
  • Communications
  • Digital Marketing & Digital Media
  • Emergency Management
  • Social Media, Web & Content Management
  • Emergency Management
  • Community Service, Education & Outreach
  • Community Affairs
  • Public & Media Relations
  • Customer Service
  • Digital Engagement
  • Press Secretary
  • Administrative Support

See Attendee List

Since its release in September 2022, the song has garnered millions of views and sparked deep conversations on social media. Fans have shared how the lyrics resonate with their own experiences of feeling "46 on the outside but 16 on the inside." It’s a reminder that being "mature" often just means we’ve learned how to hide the scars on a heart that still wants to trust like a teenager.

The track explores a universal struggle: the disconnect between our biological age and our emotional vulnerability. While we might grow older and more cynical, there’s often a part of us—that "16-year-old heart"—that still wants to believe everyone is good and that "yes" always means "yes."

it’s told, regardless of who is speaking.

and won't intentionally "break wings" or "crush souls."

Taxi x Delia - Inima Mea De 16 Ani (Official Video) · Comments. YouTube·Cat Music Taxi x Delia - Inima Mea De 16 Ani (Official Video)

The lyrics, written by , paint a vivid picture of a heart that hasn't aged alongside the body. It’s a heart that:

You can listen to the full track on Spotify or watch the official music video on YouTube. Taxi x Delia - Inima Mea De 16 Ani (Official Video)

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