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The following article serves as a guide for Square merchants experiencing similar display issues or those looking to ensure their items are correctly configured for both the mobile app and online dashboard.

Based on the image filename provided, "IMG_6490.jpg" appears in a context related to troubleshooting the and Dashboard . Users have previously shared this specific image to illustrate issues where custom item names or amounts were not correctly populating on their merchant interface. IMG_6490.jpg

In the Square POS app, go to Settings > Data and check the status of your last sync. If it hasn't updated recently, ensure you have a stable internet connection. The following article serves as a guide for

The most frequent culprit is a simple delay in synchronization between your mobile device and Square’s servers. In the Square POS app, go to Settings

For further assistance, merchants often visit the Square Support Center to find specific articles on item management and reporting.

Instead of typing a name into the "Custom" field for every sale, add frequently sold products to your Item Library via the Square Item Editor . This ensures the name is hard-coded into every receipt and report.

When running a business through Square, your Dashboard serves as the brain of your operation. However, merchants occasionally encounter a frustrating glitch: items or "custom amounts" that appear on the mobile Square Point of Sale (POS) app but fail to show up in the web-based reports or vice versa. Common Causes for Display Issues