: Each unit includes a "Starter" quiz or questionnaire for self-analysis and features realistic listening exercises to improve comprehension.
Focuses on confidence building and practical "survival" phrases English for Telephoning EXPRESS SERIES
Reviewers typically highlight the series as an excellent "bite-sized" solution for targeted business English needs. It is frequently used as a supplementary module in broader Business English classes due to its focused, task-oriented approach. Target Audience Business professionals and students Duration Short course (approx. 25–30 hours of material) Strengths : Each unit includes a "Starter" quiz or
The coursebook from the Oxford University Press Express Series is highly regarded as a practical, short-course resource for professionals who need to improve their communication skills over the phone. Key Features & Content General Consensus : The book consists of six
Student’s book often includes audio CDs or interactive exercises
: It provides a wealth of useful phrases and expressions designed to build confidence in learners who struggle with the lack of body language cues during phone calls. General Consensus
: The book consists of six units covering essential telephoning tasks like basic interactions, exchanging information, taking and leaving messages, and managing difficult calls.