Download/view Now ( 2.11 Mb ) -

: If the message is from a person you know and you were expecting a file, it is generally safe to click "Download" .

: Close and reopen your messaging app, then try the download button again. download/view now ( 2.11 MB )

: If your "Access Point Name" (APN) settings are incorrect or you have a weak cellular connection, the message will wait for a manual download. : If the message is from a person

A message like is most commonly a prompt for a multimedia text message (MMS) that failed to automatically download to your device. This can happen due to poor signal, disabled mobile data, or incorrect messaging settings. Why You See This Message A message like is most commonly a prompt

: The file (2.11 MB) is likely a high-quality photo, a short video, or a group message that requires more data than a standard text.