: You must provide a receipt, gift receipt, or bank statement to claim warranty services. 3. Secondary Market Resale
Instead of a buy-back program, Pandora offers several other options for managing your jewelry: 1. Standard Return & Exchange Policy
: Pandora offers a free repair or replacement for manufacturing faults on silver and gold jewelry for up to 2 years from the date of purchase.
: You can typically exchange an item for the same product in a different size or another item of equal value at Pandora Concept Stores.
: To ensure the best resale price, keep your original packaging and ensure the "ALE" and "S925" hallmarks are visible, as buyers prioritize genuine pieces. 4. Professional Cleaning and Replating What is your return policy? - Customer Service
: Clearance items, "Last Chance" products, and engraved jewelry are generally not eligible for returns or exchanges. 2. Warranty and Repairs
If your jewelry was purchased recently, you may be eligible for a refund or exchange rather than a buy-back: