Are you trying to use the certificate for a or a physical product ?
: Certificates cannot be used to purchase gift cards , prepaid cards, or to pay off a Best Buy Credit Card balance. best buy reward certificate not working
: Technical glitches can prevent certificates from appearing. Try clearing your browser's cookies and cache or use the latest version of the Best Buy App. Common Redemption Issues Are you trying to use the certificate for
: Visit a local Best Buy store. Associates can look up all profiles linked to your info and apply certificates directly at the register. Try clearing your browser's cookies and cache or
“Log-on to your account, look for "Rewards Overview" look for it and copy the code and use it at checkout.” Reddit · r/Bestbuy · 9 months ago
: The purchase subtotal (before tax) must exceed the value of the certificate. Certificates do not cover sales tax.
If the certificate still won't apply, you can use these official channels for a manual fix: