"Activatable devices" like cell phones and cellular tablets have a shorter 14-day return window for all customers.
Items must be in "like-new" condition with all original contents and packaging. Items that are damaged or missing major contents may be denied. Warranty and Support Best Buy Return & Exchange Policy best buy refurbished return policy
Members of My Best Buy Plus™ or My Best Buy Total™ may have an extended window of 60 days . "Activatable devices" like cell phones and cellular tablets