Ratings on major third-party platforms are generally low, with common complaints centered on communication and administrative hurdles. ~1.6 stars ConsumerAffairs: ~1.5 stars BBB: ~1.32 stars Key Pros and Cons Pros:
Very similar low average ratings but offers a larger nationwide footprint. autonation buy my car
Often beats other major retailers like CarMax or Carvana in initial quotes. Ratings on major third-party platforms are generally low,
Some customers report significantly lower offers once they arrive at the dealership. Some customers report significantly lower offers once they
AutoNation's "We Buy Your Car" service typically receives mixed reviews , with customers often praising competitive offers but expressing frustration over inconsistent service and payment delays. While many users report getting higher offers than at CarMax or Carvana, others warn of "bait and switch" tactics where in-person offers are lower than initial online quotes. Mixed Customer Sentiment
“Two weeks later... I still have not received payment and I have never received an email or any return phone calls.” ConsumerAffairs · 5 days ago Comparison with Competitors